FAQ
Tuscany offers something special no matter what season you choose to visit. Italians follow the seasons closely, and celebrate which crops they are able to harvest during certain times of the year. If you visit in September, for example, you may be able to witness the ‘vendemmia’, or harvesting of the grapes to make wine. In late October/November, instead, you would have the opportunity to participate in harvesting the olives and pressing them to make fresh olive oil.
In terms of the weather, during the Spring (April to June) and Fall (September to October) the weather is mild, and the landscapes are vibrant. Summer (July and August) offers warmer days, which is when most people choose to visit. The winter months (December to February) can be cooler, but there are fewer tourists.
Absolutely! All our tours come with knowledgeable English-speaking guides who are passionate about sharing the rich history and culture of Tuscany.
All of our vans are equipped with wi-fi hotspots, which you are welcome to use during our tours. Keep your friends and family up to date in real-time on your adventure, just remember to tag @tuscanique !
Certainly! We understand the importance of catering to dietary preferences. Please let us know in advance, and we will ensure your meals are tailored to your needs.
Dress comfortably and bring layers, especially in spring and fall. Comfortable walking shoes are essential for exploring the charming streets and vineyards.
If you enjoyed your tour and would like to give your guide a token of appreciation, tips are happily accepted. When asked, the office staff recommends whatever amount you feel comfortable with giving.
The legal drinking age in Italy is 18. Alcohol consumption during tours is permitted, but we encourage responsible drinking.
The currency is the Euro (€), and credit cards are accepted in most places. However, it’s advisable to have some cash on hand for smaller establishments and markets.
We strive to make our tours inclusive. Please contact us in advance to discuss specific needs, and we’ll do our best to accommodate.
Of course! We want to make sure that you have the most comfortable experience possible, so each guest will be welcomed with a bottle of water. All of our vans are air conditioned.
Booking Conditions and Cancellation Policy
Please read and accept these conditions before booking.
Booking Conditions
Payment in full is required to make a reservation. Requests for a tours and packages are considered confirmed only after payment has been received.
Tours & Experiences Cancellation Policy
If you cancel your participation in any tour or experience after the full amount for your tour or experience has been paid, monies paid to Tuscanique will be refunded as following:
- Cancellation 30 days or more before the start of the tour or experience: 90% refund
- Cancellation 29 – 14 days before the start of the tour or experience: 75% refund
- Cancellation 13 – 3 days before the start of the tour or experience: 50% refund
- Cancellation within the last 72 hours before the start of the tour or experience, or in the case of a no show: 0% refund
Packages Cancellation Policy
If you cancel your participation in any package after the full amount for your package has been paid, monies paid to Tuscanique will be refunded as following:
- Cancellation 90 days or more before the start of the package: 85% refund
- Cancellation 89 – 71 days before the start of the package 65% refund
- Cancellation 70 – 51 days before the start of the package 45% refund
- Cancellation 50 – 31 days before the start of the package: 25% refund
- Cancellation 30 days or less before the start of the package, or in the case of a no show: 0% refund
*Optional insurance is recommended.
