Cancellation Policy

Booking Conditions and Cancellation Policy
Please read and accept these conditions before booking.


Booking Conditions
Payment in full is required to make a reservation. Requests for a tours and packages are considered confirmed only after payment has been received.


Tours & Experiences Cancellation Policy
If you cancel your participation in any tour or experience after the full amount for your tour or experience has been paid, monies paid to Tuscanique will be refunded as following:

  • Cancellation 30 days or more before the start of the tour or experience: 90% refund
  • Cancellation 29 – 14 days before the start of the tour or experience: 75% refund
  • Cancellation 13 – 3 days before the start of the tour or experience: 50% refund
  • Cancellation within the last 72 hours before the start of the tour or experience, or in the case of a no show: 0% refund

Packages Cancellation Policy
If you cancel your participation in any package after the full amount for your package has been paid, monies paid to Tuscanique will be refunded as following:

  • Cancellation 90 days or more before the start of the package: 85% refund
  • Cancellation 89 – 71 days before the start of the package 65% refund
  • Cancellation 70 – 51 days before the start of the package 45% refund
  • Cancellation 50 – 31 days before the start of the package: 25% refund
  • Cancellation 30 days or less before the start of the package, or in the case of a no show: 0% refund

*Optional insurance is recommended.